Shipping and Delivery

At ADUMI, we prioritize a simple, secure and reliable delivery experience. No matter where you are, we want to make it easy to order our products and have them delivered straight to your address.

We offer international shipping to Denmark, the entire EU, and destinations worldwide.

Free Shipping

We offer free shipping on all orders – with no minimum purchase required.

There are no hidden shipping costs, and you can always see the total price before completing your order.

International Delivery

ADUMI is an international webshop, and we receive orders from customers all over the world.

Delivery

All orders are delivered with free shipping, regardless of order value.

Delivery within the EU

We deliver to all EU countries. Shipping costs are calculated based on the delivery address and are clearly shown at checkout.

Delivery outside the EU

We also offer international shipping to destinations outside the EU. Shipping costs and delivery times vary depending on the destination country.

For deliveries outside the EU, customs duties, import VAT and local administration fees may apply. These costs are generally payable by the recipient, unless otherwise stated at checkout.

Delivery Times

We strive to process and ship all orders as quickly as possible.

Expected delivery time depends on the destination, product stock availability, and the chosen shipping method.

Estimated delivery times after shipping:

• Denmark: 1–3 business days
• EU: 3–7 business days
• Other countries: Depends on destination and carrier

Delivery times are estimates only. Delays may occur due to holidays, peak seasons, transport conditions, or customs processing.

For pre-orders, the expected delivery window is stated separately on the product page or in the order confirmation.

Shipping and Tracking

Once your order has been shipped, you will automatically receive a shipping confirmation by email.

Where tracking is available, you will also receive a tracking link so you can easily follow your package from shipment to delivery.

We work with established carriers to ensure professional and reliable handling of your products.

Receiving Your Order

We recommend checking your package upon receipt.

If the packaging or product has been damaged in transit, or if items are missing from your order, please contact our customer service.

Please send your order number along with photos of any damage to support@adumi.dk, so we can investigate the matter and assist you as quickly as possible.

Your statutory rights regarding defects and transport damage are not affected by when you contact us.

Delayed or Missing Deliveries

We do our best to ensure your order arrives within the expected delivery time.

If your order is delayed or has not arrived as expected, you can contact our customer service at support@adumi.dk.

We will help investigate the status of your shipment and find a suitable solution.

In the event of significant delays, your rights under applicable consumer law apply.

Returns and Right of Withdrawal

At ADUMI, we offer a 30-day right of return, so you can shop with extra peace of mind.

If you wish to return a product, you can find all the information about the terms and process on our returns page.